Payments Coordinator

£21,000 - £23,000 yearly
  • Givergy
  • London Borough of Richmond upon Thames, London, UK
  • Feb 13, 2018
Contractor Admin-Clerical Events

Job Description

Do you have a passion for charities and the third sector and the work they do?  Do you want to help charities – no matter whether big or small – to raise more? This role will suit a dynamic, flexible person who is not only highly organised but also enjoys a social role.  Are you looking for your next step in customer services or charity account management – but looking for something a little bit different – then this is the job for you! 

Responsibilities:

1.       Communicating with all winning bidders and donors to ensure payment collection

2.       Ensuring our systems and records are kept up to date

3.       Reporting to internal departments and teams on payment progress and guest queries

4.       Supporting Client Services in dealing with client queries

5.       Any additional duties as relevant to the role

 Skills required:

 1.      Experience of working in a customer facing role – excellent at communicating effectively and building fantastic relationships with clients and team members

2.      Experience of working in an administrative environment

3.     Excellent at communicating effectively with high-calibre guests, particularly on the phone and by email

4.      Exceptional attention to detail

5.      Superb organisational skills and time management

6.      The ability to work well under pressure and to deadlines 

7.      The ability to learn how to use our bespoke system, and competent in the use of Microsoft Office 

8.      Some experience within the charity sector preferred, but not essential 

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