1 Retail jobs

Please apply by sending a full CV and supporting statement outlining how you meet the personal specification outlined below To manage and develop all aspects of Emmaus Coventry & Warwickshire’s business operations To plan, manage, monitor, forecast and report on all aspects of the operational and strategic performance of the business operations, including all budgets. Develop and implement long and short term business plans for the social enterprise operations to diversify current and generate new revenue streams. To initiate, develop and implement short- to long-term objectives, targets and operational plans to achieve an attractive, sustainable and profitable business operation. To maximise income from the business operations, including direct sales, on-line sales and Gift Aid To facilitate and support the learning and development and work of Companions Personal Specification A minimum of two years’ successful retail management experience. Developing new streams of business Implementation of efficient systems and procedures. Effective team-building. Budget preparation and management. Flexible in approach Evidence of continued professional development, ideally health and safety, equal opportunities, trading legislation, business development Experience of budgeting and managing the profit and loss to achieve profit levels Excellent customer service skills Experience of managing challenging behaviour and conflict resolution Marketing experience Merchandising and sales skills Experience of coaching, team building and motivating others Recognises, responds and adapts appropriately to change easily Flexible and adaptable to meet the needs of the community and business Has an understanding of and belief in equality Effective communication skills - including written, verbal, listening skills Enthusiastic with a ‘can do’ attitude Has the ability to interpret complex situations/problems and identify solutions which meet individuals and organisational needs Able to answer people’s concerns ‘on their feet’ Has an understanding of and empathy for in the work of Emmaus, and an ability to uphold Emmaus’s values Strong emotional resilience and able to identify when external support is needed for self and others